10 mistakes sales reps make way too often (and how to avoid them)

10 mistakes sales reps make way too often (and how to avoid them)

When it comes to closing a sale, salespeople have a tendency to exaggerate, overestimate and sometimes, even miss the mark. To help you close more sales, we’ve created a cheat-sheet so you can avoid the top 10 sales mistakes that most salespeople make.

5 Killer Email Marketing Mistakes (Backed by Research)

5 Killer Email Marketing Mistakes (Backed by Research)

Email marketing is the most effective marketing channel. Yet, far too many companies make the same email marketing mistakes. Based on our own data, we’ve outlined 5 mistakes you need to avoid in 2020.

The Power of Customer Marketing (with 3 Proven Growth Strategies)

The Power of Customer Marketing (with 3 Proven Growth Strategies)

Most companies focus on acquiring new customers. But it’s customer marketing that successful companies use to build long-term growth. Here, we share 3 marketing strategies to help you achieve sustainable business growth.

37 Customer Experience Statistics You Need to Know for 2020

37 Customer Experience Statistics You Need to Know for 2020

2019 has been a great year for customer experience and investment in CX continues to climb – making it the most exciting business opportunity of 2020! Want to know more about CX? Then check out this list of customer experience statistics.

The 7 B2B growth trends you need to know in 2020 (and beyond)

The 7 B2B growth trends you need to know in 2020 (and beyond)

Every business wants to grow, but too few know how to actually grow. Do you struggle with growth? If so, we’ve outlined 7 key B2B growth trends that you need to know for 2020 (and beyond).

13 gruesome (and spine-chilling) customer service horror stories

13 gruesome (and spine-chilling) customer service horror stories

Happy Halloween! In this article, we share some gruesome tales that are bound to send a shiver up your spine with 13 customer service horror stories from hell!

Data-Driven decision-making: How to make smarter decisions to fuel business growth

Data-Driven decision-making: How to make smarter decisions to fuel business growth

In this brand-new article, we share what data-driven decision-making is, how you can benefit from it and include a five-step guide you’ll need to create smarter business decisions.

How a 360-degree customer view will help you grow your business

How a 360-degree customer view will help you grow your business

In this article, we share how a complete 360-degree view of a customer will help you deliver better customer experiences and set your business up for long-term success and growth.

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